What People Are Saying
I have 2 investment properties in Busselton which were previously and significantly mis-managed by an Agency located in Dunsborough. I was fortunate to hear about RMA and transferred both of my properties to their care several months ago and could not be more delighted! As I am based in Perth it is critical that I can trust my PM. Gill Sears (RMA) has gone above and beyond to identify and facilitate any repair/maintenance issues and secure solid tenants for both properties who are actually capable of paying their rent in full, on time – no perfumed candle required! I cannot speak highly enough of RMA and Gill Sears in particular. I can now put 18 months of property “hell” behind me and once again feel positive about my decision to invest in Busselton.
I am sure you are more than aware of Aimee's outstanding customer relations, but as a landlord I need to express how impressed I have been with the way Aimee has dealt with my tenancy, and can only give compliments on our dealings since she has taken over management of my property. This is really something, because I have been more than happy with previous managers. I appreciate that some tenants and landlords make management a stressful occupation, and notes of appreciation may be rare. So please pass on my thanks to the team and Aimee. Aimee is a real asset to RMA, and she adds to what I have enjoyed dealing with RMA.
My partner and I leased a property from RMA for 2 years. Aleisha was, hands down the best property manager we've ever had. Any questions were always answered promptly and any problems fixed swiftly. She's so professional and personable which made dealing with her a breeze. I would 100% recommend RMA without hesitation. Thank you again.
Hi Bev, thanks so much for the email. I am so pleased with the level of service and communication from both yourself and Maggie. It has really opened up my eyes and I wish I’d made the move sooner!
Thank you Maggie. I am honestly so grateful for all of your hard work and honestly your level of expertise is evident by how fast you were able to get my property tenanted.
RMA have been managing our investment properties for nearly a year now. After many years of dealing with incapable Property Managers at other companies I found RMA. My property manager Lorinda is the best I have had in over 5 years. Nothing is too much trouble, she is so efficient and for once I don’t have to chase things up and I can rest easy knowing that our properties are in good hands, especially during this downward spiralling market. Maggie, the BDM is also amazing and goes above and beyond in her role. I most certainly wouldn't hesitate to recommend them to my friends and family.
Aleisha, I also had a meeting with xxxx (Financial Advisor) last night and forwarded on your email. We have 3 other properties and deal with 3 separate Real Estate agents and I passed on the feedback that RMA property were doing a great job in managing this property for us. Would like to thank you and the team for a great job; which, in the difficult times seen in the West, is a credit to your company. I would have no hesitation in recommending your company to anyone, keep up the great work.
Erin, Again, I can’t fault the planning and efficiency of RMA – I’ve never experienced such good service from a rental management company.
Hi Sam, Thanks for the statement, very pleased to receive some income from this one. You have done very well. I know this property has caused you a lot of work and I am grateful.
Hi Sam, Thank you so much for the great work over the past 12 months looking after my investment and I look forward to another fruitful year.
Hi Maggie, Just to say thank you for all your efforts! At last my little villa has people to love it!
Good Afternoon Maggie, It was my pleasure [to send you a gift basket]. Important to acknowledge helpful, hardworking people and you have bent over backwards to make it happen.
Hi Maggie, I like to thank you for your excellent customer service and I'm very excited for the new tenant in my property.
Hi Lorinda, Thank you so much for all your hard work. You are the most pro-active property manager I have ever had!
Hi Maggie, The advert looks great, my partner actually just sent me the link, and it looks amazing, I'm not sure I want to move now!
To the Business Manager/ Licensee, I just wanted to say what a pleasure it has been to deal with one of your Property Managers - Lorinda Homewood. It's very rare that you get assistance above and beyond what is called for. She has been fantastic to deal with and I just wanted to pass on what an asset she must be for your business. Thank you
Sam, Thank you for this report. Thank you for your management services over the years they have always been first class.
Hi Lorinda and Ross, You've probably been asked for a million references over the years so I thought I'd buck the trend and write one for you. Thank you so much for everything over the last couple of years. Property was amazing when we moved in, great spot, great condition and had all we could possible need/want in the furnishings. Ross even organised the Foxtel for us when we moved in - legend. It was a very rare occurrence that something would need attention from either of you but when it did, it was always resolved with the minimum of fuss. When we had to leave just shy of our lease expiring you were both very understanding and made things very easy for us at pretty stressful time. Lorinda thanks for organising the cleaning and carpets - massive, massive help. Thank you again, all the best.
Hi Bev, Thanks for your help so far service is been very good! Regards
Dear Lorinda, Thank you for being the most fantastic property manager!
Thank you Lorinda for your friendly, inspiring voice on the phone. You are a real credit to RMA.
Dear Maggie, Thank you for all your help with Raymond Street. You went over and above and I am very grateful! Many thanks!
So it is always a joy to come home after a long day and not be able to get in to your house! You say to yourself, the keys worked this morning! At 10pm on 16/2/18 this is what happened to me ahhhh! The only number I had was for Rental Management on call and Lorinda was the lucky winner. She was straight on to it and within an hour a locksmith was on site and I was back in my house plus new lock in situ. I have been with Rental Management for years and all I can say is great service, with a smile! They will look after you!
Hi Aimee, I would like to thank you for your understanding and efficiency. I have thoroughly enjoyed and appreciated you being my real estate agent whilst in the house. Kind regards
Hi Lorinda, Thanks you are a star, that was fast! You have done so much for us and we really appreciate it. Your efficiency and dedication to clients is top notch and we will always recommend RMA and yourself to others. We have enjoyed the peace of mind from this experience. Kind regards
RMA have been managing our investment properties for nearly a year now. After many years of dealing with incapable Property Managers at other companies I found RMA.
My property manager Lorinda is the best I have had in over 5 years. Nothing is too much trouble, she is so efficient and for once I don’t have...
Linda Hankins, Osborne Park (Facebook review)