Both Landlord Protection Insurance and Building Insurance policies are essential for safeguarding your investment property.

Landlord Protection Insurance is essential because it provides coverage against rental income loss due to tenant-related issues, like unpaid rent, and it helps manage potential legal expenses related to eviction proceedings or liability claims. This insurance ensures that your investment continues to generate income shielding it from financial setbacks caused by tenant problems.

Building Insurance is equally vital as it covers the physical structure of your property, protecting your investment from potential damage due to events like fires, natural disasters, or vandalism. It provides you with the peace of mind that your property can be repaired or rebuilt without significant financial burden to you should unforeseen circumstances arise.

As the landlord you are responsible for the costs of water utility services which includes the annual service charge for water and sewerage. As the landlord you are also responsible for council rates and taxes related to the property. If your property is subject to strata levies, this will also be a cost you will need to factor in for your property.

Screening prospective tenants involves several essential steps. Applicants complete a detailed application form, including personal, financial, and rental history information. Credit and background checks assess creditworthiness and potential security concerns. Verification of income confirms their ability to afford rent. Reference checks provide insights into rental behaviour. Thorough tenant screening minimises risks and helps select responsible, reliable tenants for your property.

Please scroll below for a preview of the detailed checklist each tenant undergoes prior to any presentation we may make to you of their suitability.

• Checks against the National Tenancy Database and Equifax for blacklisting, court judgements, bankruptcy, and any credit defaults by the tenant.
• Identification verification, sourcing at least 2 photo ID documents, supported by a third government-issued identification document.
• Rental affordability check using a rent-to-income ratio to check the weekly rent does not exceed acceptable ratios of net weekly income (take-home pay).
• Employment reference checks to verify income, critical employment information, and a character reference from the employer.
• Reference checks with their previous Property Manager or Landlord to verify rent payment history and the property condition during tenancy, as well as critical lease information to check that the applicant has been an honest, reliable, and responsible tenant in the past.
• Verification of their previous tenancy ledger, showing rent payment history to verify rent payment behaviour during their entire previous tenancy.

Next, we’ll present you with a shortlist of one or more applicants (ranked in order of our recommendation) for your review and final approval.

Yes, as the landlord, you have the right to access your property, but this access must be done in accordance with the law in your relevant state and adhere to the terms of the lease agreement. Typically, you must provide reasonable notice to your tenants before entering the property for inspections, repairs, or other legitimate reasons, as specified by local landlord-tenant laws. This notice period can vary by location, so it's essential to be familiar with the regulations in your area and to maintain open communication with your tenants regarding access to the property.

It’s actually a lot easier than you may think, and it can be done even while your property is tenanted.

If you already have a property manager managing your investment property, we’ll take care of the entire process of switching over to RMA for you, including letting your current property manager know that you’ll be leaving. We’ll then arrange for a smooth transition to our service, and advise your existing tenants of the change so that we start collecting the rent.

Your previous agent may require a notice period. In the event that a notice period (typically 30 days) is required to be seen out, it’s no hassle – we book in the handover and take over seamlessly when the notice period is up.

The whole process is smooth and simple – your tenants won’t be inconvenienced in the slightest. Your current property manager is prohibited from charging you any surprise “exit” fees that are outside your contract.

We never charge you any fees for switching over to RMA. In the rare event your current agent tries to charge you an “exit” fee then just talk to us – RMA may simply get those fees waived for you. In the future should you decide to end your relationship with RMA we will never charge you any surprise “exit” fees outside our contract.

Tenants don’t play any part in selecting property managers – that is your right alone as you are the owner. We pride ourselves on making the switch to RMA effortless for everyone involved – and that includes any tenants. Any existing tenancy agreement is between you (as the property owner) and your current tenants. When you make the decision to move to RMA, we seamlessly commence managing the tenancy agreement on your behalf.

As we are a full-service property management agency, we take on the responsibility of communicating any changes to your tenants. This includes informing them that RMA has become their managing agent and point of contact for any leasing queries and questions.

At the end of a tenant's lease agreement, several options will become available. If both parties agree, the lease may be renewed, typically on similar terms. Alternatively, the tenant may choose to vacate, or the landlord may provide notice for eviction or lease termination, depending on the terms and local regulations.
 

If your tenant fails to pay the rent, the usual procedure involves initially communicating with the tenant to remind them of the overdue payment. If the tenant continues to neglect the rent, you can issue a formal "Breach of Agreement” or “Termination Notice” within the legal framework of your state. Typically, this notice would stipulate a specific timeframe for the tenant to either settle the unpaid rent or vacate the property. Should the tenant fail to adhere to this notice, legal action may become necessary to resolve the matter.

Right away. RMA is not going to sit on our hands and waste time when you could be collecting rent. If your property is looking great and ready to be photographed, we can generally organise a listing for your property across multiple online channels within 2 business days from the date you Join us.

You can just appoint us a day and time that our photographer and leasing team can gain access to your property. From there, we work our magic to make your property look and sound its very best, using professional imagery and well-written descriptions to help you stand out from the pack. We do this every day, so we’re skilled at providing our services promptly without sacrificing quality so you can maximize rent income on your property.